Shipping Policy

 

Non-Custom Name Items : Most Photo Pendants will be shipped within 48-72 working hours, after Shipping you should expect to receive within  3 - 5 business days. Tracking details will be provided via email or via Phone number after shipping, please be aware that it can take up to 24 hrs to update after shipping.

Custom Name Items: Custom Name items can take up to 10-25 Business days to create and produce. After production, items will be shipped within 48 hours, after Shipping you should expect your item to arrive within 3-7 business Days.Tracking details will be provided via email or via phone numbers.please be aware that it can take 24 hours to update after Shipping.

WE ARE NOT RESPONSIBLE FOR ANY DELAYS AFTER WE SHIP PLEASE CONTACT THE SHIPPING CARRIER @www.usps.com

PLEASE UNDERSTAND DURING HOLIDAYS USPS MAY BE EXPERIENCING DELAYS DUE TO HIGH ORDER VOLUMES, YOUR ORDER IS STILL ON THE WAY!

International shipping : WE ARE NOT RESPONSIBLE FOR ANY EXTRA DUTY FEES! CUSTOMER WILL HAVE TO PAY IF ANY FEES ARE DUE.

SHIPPING TIME RANGE FROM 1-3 WEEKS FROM THE UNITED STATES.